Fractional CXO and CPO for Fintech — The UX Team
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Case Studies — Fintech

Fractional Design Partner for Global Fintech.

15+ years scaling UX teams at industry-leading fintech companies. Senior product leadership, without the full-time cost.

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15+
Years fintech UX leadership
300+
UX professionals managed
100%
Client retention rate
65%
Cost savings vs full-time hire
Paula Mariani, Fractional Head of UX and Fintech Product Advisor
Paula Mariani
Fractional CXO · Fintech Product Advisor
M-Kopa N26 Paysafe
The Leader

Fractional Product & Design Leadership for the World's Most Demanding Fintech.

Paula Mariani brings over 15 years of fintech UX expertise — scaling design teams at N26 across 17 European markets, leading payment UX at Paysafe, and driving growth strategy at M-Kopa, Africa's leading lending service for everyday earners.

With deep experience in KYC flows, payment design, neobank onboarding, and regulatory compliance UX, Paula delivers the strategic leadership your fintech needs — without the full-time commitment or 6-month hiring process.

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Where We've Played

Fintech companies
that trusted us to lead.

N26 — European Neobank
European Neobank

N26 Digital Banking

Led UX design for millions of customers across 17 European markets. Mobile-first banking, payment flows, onboarding optimisation, and a new Crypto product vertical.

Key outcome
40% reduction in onboarding drop-off
Paysafe — Payments Platform
Payments Platform

Paysafe Payments

Complex payment ecosystem UX — multi-currency gateways, merchant dashboards, fraud prevention interfaces, and B2B payment platform design for entertainment markets across the US, Latin America and Europe.

Key outcome
3 markets, 1 unified UX system
M-Kopa — Africa's Leading Lending Service
Africa Fintech

M-Kopa Lending

Africa's leading lending service for everyday earners. Fractional product leadership helping scale digital financial services across Sub-Saharan Africa, combining accessibility UX with regulatory compliance.

Key outcome
Pan-Africa product expansion
What We Cover

Fintech specialisations.

Neobanks & Digital Banking
Mobile-first banking, onboarding, account management, spending analytics, Crypto verticals.
Payment Platforms
Checkout flows, multi-currency gateways, merchant dashboards, B2B payment UX.
Regulatory Compliance UX
KYC / AML flows, GDPR-compliant data collection, Open Banking, PCI DSS UX standards.
Lending & Credit Platforms
Credit application UX, affordability tools, repayment flows, emerging market adaptations.
New Market Expansion
Localisation, regulatory adaptation, and UX research for Europe, Africa, MENA and Southeast Asia.
Design Systems
Cross-platform consistency frameworks, accessibility (WCAG 2.1 AA), design-to-dev handoff.

Ready to scale your fintech UX?

90-minute consultation with Paula. No sales pressure — pure strategy.

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