PRIVACY POLICY — THE UX TEAM

Last updated: 17th November, 2025

1. Introduction

At The UX Team, we are committed to protecting your personal data and ensuring transparent, responsible use of the information you share with us.
This Privacy Policy explains how we collect, manage, and safeguard your data when you interact with our website, join our talent pool, subscribe to our content, or contact us about services.

By using our website, you accept the practices described in this policy.

2. Who We Are

The UX Team is operated by The Humane Experience LLC (Delaware, USA).
We specialise in fractional UX and Product leadership, talent placement, and advisory services for companies worldwide.

To contact us about privacy matters:
📧 hello@theuxteam.com

3. What Personal Data We Collect

We collect only the information necessary to deliver our services effectively and legally.

A. Information You Provide Voluntarily

When you fill out a form, join our talent pool, or contact us, you may provide:
• Name
• Email address
• Country or location
• Portfolio links
• CV or professional background
• Availability and work preferences
• Any other information you include in forms or messages

B. Data Collected Automatically

When you browse our website, Squarespace or integrated analytics tools may collect:
• IP address
• Device information
• Browser type
• Pages visited and time spent
• Referral source

We use this information to optimise usability and improve site performance.

4. Why We Process Your Data

We process your data for the following purposes:

Talent operations
• Reviewing your professional profile
• Contacting you about roles and opportunities
• Keeping your information in our talent pool
• Matching you with potential clients

Communication
• Sending newsletters, updates, workshop info, or relevant content
• Responding to enquiries and booking requests

Service delivery
• Managing fractional team engagements
• Preparing proposals or agreements

Analytics & optimisation
• Improving our website experience
• Understanding visitor behaviour

We never sell your data or share it for advertising purposes.

5. Legal Basis for Processing (GDPR)

We rely on the following legal bases:

• Consent — when you join the talent pool, subscribe to newsletters, or complete any form
• Legitimate interest — to manage our operations, improve the site, and match talent with opportunities
• Contractual necessity — when you engage us for services
• Legal obligation — for tax, compliance, and accounting requirements

You can withdraw your consent at any time by emailing us or unsubscribing.

6. How Long We Keep Your Data

• Talent pool profiles: up to 3 years, unless you ask us to delete them sooner
• Newsletter subscribers: until you unsubscribe
• Client communications & contracts: retained as required for compliance and tax purposes

You may request deletion at any time.

7. How We Share Your Data

We share personal data only when necessary to operate our business:

A. Internal

With members of The UX Team involved in talent matching, communication, or operational tasks.

B. Service Providers

Platforms we use may process data on our behalf:
• Squarespace (website + forms)
• Email automation tools (e.g., MailerLite, ConvertKit, or similar)
• Analytics tools (e.g., Google Analytics)
• Notion (internal management)
• Cloud-based file storage

These providers comply with GDPR or equivalent standards.

C. With Potential Clients

We may share your profile only when you have applied for a role or explicitly agreed to be considered for opportunities.

We never sell or rent personal data.

8. International Data Transfers

Because we operate globally — with activity in Europe, India, and the United States — your data may be stored or processed outside your country of residence.

Where required, we use GDPR-aligned mechanisms such as:
• Standard Contractual Clauses (SCCs)
• UK data transfer frameworks
• Provider certifications and compliance layers

9. Your Rights Under GDPR

You can exercise any of the following rights at any time:

• Access your data
• Rectify inaccuracies
• Request deletion (“right to be forgotten”)
• Limit or object to processing
• Request data portability
• Withdraw consent
• Lodge a complaint with your local supervisory authority

To exercise your rights, write to:
📧 privacy@theuxteam.com

10. Cookies & Tracking Technologies

The UX Team uses cookies to:
• Enable core website functions
• Understand traffic patterns
• Improve performance

You can manage or block cookies through your browser settings.
A cookie banner is displayed when you visit the site for the first time.

11. Data Security

We use reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, loss, or misuse.
Although no online system is 100 percent secure, we take data protection seriously and continually maintain safeguards.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect:
• Changes in services
• Legal requirements
• Technology updates

The “Last updated” date indicates the most recent revision.

13. Contact Us

For any questions about this policy or your personal data:
📧 hello@theuxteam.com
For general enquiries:
📧 hello@theuxteam.com